Since I tested the 15-inch AMD variant of the Surface Laptop 4, that will be the primary focus of the review. You can view a full spec list for both Intel and AMD 15- and 13.5-inch Surface Laptop 4 models here. Note: these specs are specifically for the 15-inch Surface Laptop 4 used in this review. Ports: 1x USB-C, 1x USB-A, 3.5mm headphone jack and 1x Surface Connect.Battery: Up to 17.5 hours for “typical device usage”.Camera: 720p HD f/2.0 camera with Windows Hell face authentication and dual fair-field studio mics.Processor: AMD Ryzen 7 4980U Surface Edition (eight cores).Display: 15-inch PixelSen display, 2496 x 1504 pixel resolution, 201ppi, 3:2 aspect ratio, touch- and Surface Pen-enabled.Ultimately, that’s a win, but the more I used the Laptop 4, the more I felt it was the computer Microsoft should have released in 2019. From the first boot through to the end of the testing period, it was remarkably stable and performed well. Thankfully, the Surface Laptop 4 wasn’t a repeat of those blunders. After trying a few different review units, most of the issues went away - unfortunately, it wasn’t clear what the root cause was.
The review unit I tested had several significant issues, including frequent blue screens of death (BSoD) and generally poor performance. As a quick recap, 2019’s 15-inch Surface Laptop 3 was the first Surface device to sport an AMD processor.
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